Right of withdrawal
Consumers have a 45 day right of withdrawal.
Right of withdrawal
You have the right to cancel this contract within 45 days without giving any reason.
The cancellation period is 45 days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
In order to exercise your right of cancellation, you must contact us (Michael Knoedgen, Liststr. 61, 70180 Stuttgart, email@example.com, Germany, phone:+49 16097502940) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to cancel this contract.
To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.
Consequences of cancellation
If you withdraw from this contract, we have made all payments to you that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. We bear the cost of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.
Attention:The right of withdrawal does not exist for orders of our washable Face Masks / Community Masks (for hygienic reasons).